Customer Services

Thank you for your continued support of MIB Futures (Hong Kong) Limited ("MIBFHK").

We would like to inform you that,  effective May 1, 2025 , we will be transitioning our futures business activities to our associated entity, MIB Securities (Hong Kong) Limited (“MIBSHK”) . As a result, you will no longer be able to use your existing MIBFHK account for any trading activities. Furthermore, all open contracts will be closed on or before April 30, 2025, and you will not be able to open any futures product contracts with a settlement date on or after April 30, 2025.

To ensure that you can continue to access trading futures products, we invite you to open a futures account with MIBSHK. Should you require assistance with account opening, inquiries regarding your account status, the settlement arrangements for your existing positions, fund withdrawals, or any related matters, please contact your account manager or our customer service team at (+852) 2268 0660, via email at customerservices@mib.com.hk .

We appreciate your understanding and continued support for MIBSHK, and we are committed to providing you with excellent and professional services.

Please be informed that our website and online trading service will not available during system maintenance (firewall upgrade) on 08 March (Sat). Please find the service interruption timetable as following.

Service Down time: 08 March (Sat) 08:00 AM

Service Resume time: 08 March (Sat) 01:00 PM

Please note that clients may not be able to access our website, sign on to the online trading platform (Web & Mobile) or to place any order.